mabet Terms and Conditions

The following terms are used with specific meanings throughout these conditions:

To create an account on mabet, users must meet the conditions below. If an account is created without meeting the eligibility requirements, mabet reserves the right to close that account at any time.

mabet is committed to maintaining a safe and reliable platform. For this reason, we reserve the right to verify a user's identity in certain cases.

Users should keep the following in mind regarding account verification:

• mabet may request documentation to verify identity when deemed necessary.
• Do not share your account password or login details with anyone.
• Report any unauthorized use of your account to our support team immediately.
• Use a strong password to protect your account and change it regularly.
• If you log in on a public device, log out at the end of every session.

mabet will not be held liable for unauthorized access to or misuse of a user's account, unless it is proven to have resulted from our own failure.

mabet offers fast and secure transactions through Bangladesh's most popular mobile banking methods.

The following conditions apply to withdrawals:

• Withdrawals can only be made using the same method used for the deposit.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• Additional verification may be required for unusual or suspicious transactions.
• The withdrawal process may be delayed until required documents are submitted.

New members on mabet receive a welcome bonus. The following conditions apply to receiving and using bonuses.

General bonus rules:

• The wagering requirement is calculated on the bonus amount only, not on the combined deposit and bonus amount.
• Each bonus offer has its own expiry period — if wagering is not completed within the specified period, the bonus will be cancelled.
• Another bonus cannot be claimed while one is active, unless mabet specifically permits it.
• If bonus abuse or manipulation is detected, mabet may suspend the account and cancel the bonus.
• mabet reserves the right to modify, suspend, or cancel any promotion.

All betting activity on mabet is governed by specific rules. We believe in fair play to ensure that users' betting experience remains fair and transparent.

mabet has full authority over the markets and odds offered for sports betting. In the event of any dispute regarding an event or outcome, mabet's decision shall be considered final.

mabet reserves the right to void or correct any bets placed or winnings paid out incorrectly due to technical errors or system failures. Users may not object in such cases.

The rules of the game provider apply to live casino games. Evolution Gaming, Ezugi, and other providers have their own game rules, which can be found in the relevant game interface.

The following activities are strictly prohibited on the mabet platform. Violating these prohibitions may result in immediate account closure and forfeiture of all funds.

mabet reserves the right to suspend, restrict, or permanently close any account at any time, for any reason, without notice — particularly if:

• The user violates any clause of these terms and conditions.
• Information provided is found to be false or incomplete.
• Suspicious or unusual activity is observed on the account.
• Directed by a law enforcement authority.
• The user requests closure of their own account.

Users may also request closure of their own account at any time via live chat or email. Any applicable balance will be returned within a specified period after account closure, provided there are no violations.

mabet protects users' personal information with the utmost care. To read our full privacy policy, visit the Privacy Policy page.

In brief, here is how we use your information:

• For account management and service delivery.
• For transaction processing and fraud prevention.
• For fulfilling legal obligations.
• For improving the quality of the platform.

We do not sell your personal information to third parties. Information may be shared only with selected partners when required by legal obligations or to ensure security.

mabet believes that online betting is a form of entertainment — it should be enjoyed for fun, not as a source of income. We encourage all users to play responsibly.

If you feel that your own or someone you know's gambling habits are getting out of control, you can find support information on our Responsible Gaming page.

mabet offers the following features:

• Self-exclusion — temporarily closing your account for a set period of time.
• Deposit limits — restricting the amount deposited per day, week, or month.
• Betting limits — controlling the amount placed on a single bet.
• Connect with our support team — the option to speak directly via live chat.

mabet strives to provide uninterrupted service as much as possible. However, in certain situations, issues may arise that are beyond our control. mabet will not be held liable in the following cases:

• If a game or bet fails due to internet disconnection.
• If service is disrupted due to a technical failure by a third party.
• If service is suspended due to an unexpected natural disaster or force majeure.
• If loss occurs due to the user's own negligence or error.
• If an account is compromised by unauthorized third-party access.

mabet is not liable for any indirect, incidental, or special damages. The maximum liability in any case shall not exceed the amount of the specific transaction made by the user.

If a dispute or complaint arises, the user should first contact our support team. Most issues can be resolved through direct communication.

Steps for dispute resolution:

1. Contact the support team with full details via live chat or email.
2. The support team will review the issue and respond within a reasonable time.
3. If the resolution is not acceptable, the matter can be escalated to senior management.
4. mabet's final decision shall be considered binding.

In the case of disputes regarding game results, odds, or technical matters, mabet's server logs and data will be treated as conclusive evidence.

mabet reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on this page.

For significant changes, we will endeavor to notify users as far in advance as possible. However, continued use of the platform after any changes will be taken to mean that you have agreed to the new terms and conditions.

It is therefore recommended that you make a habit of reviewing this page before each time you use mabet.

If you have any questions or uncertainties about these terms and conditions, please contact our 24/7 support team.